As COO of Navigator, Melissa combines 15+ years of working in digital marketing agencies across a range of fields, from content strategy to web design. An optimiser at heart, she first discovered her passion for operations whilst working in search engine optimisation.

Her background in journalism and research means she is guided by a deep belief in the web as a powerful network of collective insight and a force for good. She views every well-crafted piece of content as a triumph over the spammy, superficial marketing tactics that plagued the early days of SEO and content marketing.